Return & Exchanges
At Knit Knax & Beyond, we understand that sometimes things don’t go as planned. Whether it’s a change of heart or an unexpected issue with your knitting kit, we want to ensure that your experience remains positive and fulfilling. Our return and exchange policy is designed to provide you with peace of mind as you embark on your knitting journey.
- Returns must be initiated within 30 days of receiving your order. The items must be returned in original condition for full refund to original payment.
- If something is not right with your order, we will do what we can to correct it or replace it.
- If nothing is wrong with your purchase, but you want to return or exchange, you will be responsible for the shipping expenses.
Simply reach out to us via email at knitknaxandbeyond@gmail.com, and we will guide you through the exchange/return process. Your satisfaction is our priority, and we want you to have the best experience possible with our products.